Contact information

Expert Support

Clinical Guidance & Performance Care

Direct Assistance

Live Chat & Messaging

Our online team is available for real-time guidance 10:00 AM – 2:00 PM, 5 days a week (Excluding weekends).

Expert Consultation Call

Speak directly to our lab-trained team:
+44 (0) 1621 736382
Monday – Friday | 10:00 AM – 2:00 PM.

Ritual Support

Email Inquiries

For detailed ritual advice or order support:
info@skin-rg.com

Our Response Promise

We aim to respond to all dermal queries within one business day—usually within hours.

Experience

Order & Dispatch Mandate

We are a clinical laboratory, not a mass distributor. To protect product potency, orders received before 11:00 AM (Mon-Thurs) aim for same-day dispatch. Friday orders may not be dispatched until Monday. Delivery is typically next working day post-dispatch.

Returns & Exchanges

Reach out via email to initiate our 30-Day Performance Guarantee process. Email: info@skin-rg.com

Tired of Lousy Skin Days?

Our team of experts is on hand to guide you through our salon-trusted protocols. Let us curate a bespoke range based on your specific dermal markers and lifestyle. Send us a message at skin-rg.com to start your transformation.